Privacy Policy

1. Introduction

QOYA Furniture (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details (phone number, email address)
• Product interest and inquiry details
• Communication records via our contact form or WhatsApp

We may also collect non-personal browsing data (page views, device type) via analytics tools.

3. How We Use Your Information

• To respond to your inquiries and provide customer service
• To follow up on product interest and purchase intent
• To improve our website and services
• To send relevant updates (only with your consent)

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers (e.g., hosting, email) solely to operate our business, who are bound by confidentiality agreements.

5. Data Security

We implement industry-standard measures to protect your information. Inquiry data submitted through our contact form is stored securely in our private database and is accessible only to authorised QOYA team members.

6. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies without your explicit consent.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at Qoyafurniture.eg@gmail.com.

8. Contact

For any questions about this Privacy Policy, please contact us: